Lean eliminates waste.
Agile ensures value is built incrementally.
Human-Centered Design serves people by engaging them in solution development.
As government agencies continuously refine delivery of services, in-person and digital, these methods offer the means to accelerate change. But, how do government agencies discern the optimal approach or combination of approaches? Efforts can begin internally, as seen in development of CX capabilities across agencies, such as GSA. Externally, there are agencies that can be contracted to help build those capabilities within.
Team MO represents such agencies. MO, Fearless, and Digital Foundry have partnered together for VA SPRUCE. Across these three teams, their combined experience and skills enable these top three capabilities:
- Resilient, Collaborative, and Human-Centered Solutions;
- Empowering the VA to Scale Modernization through Co-Creating Sustainable Change;
- Fostering a Collaborative Ecosystem for Sustainable Solutions.
Emphasizing sustainable solutions through collaborative innovation, click here to see how Team MO brings together the best of lean, agile, and human centered design to foster an ecosystem that nurtures and evolves to meet the changing needs of the VA in anticipation of the SPRUCE IDIQ.
