Our Team

We usher our clients through some of their messiest challenges by simplifying the chaos to achieve transformative change and positive impact.

Jeff Scheire

Jeff Scheire

Chief Executive Officer

Jen Walters

Jen Walters

Chief People Officer

Lara Siopsis

Lara Siopsis

Design Research & Product Strategist

Anna Meddaugh

Anna Meddaugh

Design & UX Research

Mamiko Otsubo

Mamiko Otsubo

Design Researcher & Strategist

Paula Mendoza

Paula Mendoza

Human-Centered Communications Designer

MacKenzie Baker

MacKenzie Baker

Experience Designer & Creative Technologist

Fellows / Advisors

Susan Metros

Susan Metros

Capability Advisor & Coach

Jonas Brickus

Jonas Brickus

Principal Human-Centered Designer

Jesse Rieser

Jesse Rieser

Chief Storytelling Officer

Wade Cleveland

Wade Cleveland

Executive-in-Residence

Ryan Kelly

Ryan Kelly

Fellow & Healthcare Advisor

Shellee Smith

Shellee Smith

Fellow & Strategic Communications Advisor

Work With Us

Are you?…

  • Someone that is naive enough to believe they can change the world, and smart enough to take the chance to do it?
  • Someone that is a gifted team leader and player who sees the world not from an “i” point of view but from a “we” perspective?
  • Someone that’s willing to roll up their sleeves and do what it takes to build a great company by delivering exemplary work services and products for our customers and our partners?
  • Someone that thrives in working within complex ecosystems (government), which means working dynamically, with other government contractors and civil servants?
  • Someone that evolves their style to different stakeholders you encounter to maximize collaboration amongst different working styles and cultural norms?
  • Someone that can be responsible for maintaining order and focus without authority?
  • Someone that believes in our vision, models our values through daily behaviors, and creates a unique culture and not here to deliver only on projects but help us create our magnum opus (from both an operational and human standpoint)?
  • Someone that understands and is willing to put in the hard work necessary to grow a small business, who is eager and willing to wear multiple hats? (This might mean working all week on client site with a positive can-do attitude then shifting gears to crank out a proposal, working long hours over many days. We want someone who is stoked to go the extra mile because they have bought into and believe in what we’re trying to accomplish.)
  • Someone that has a growth mindset, accepts and acts upon constructive feedback and is always aspiring to improve the team and themselves?
  • Someone that has crazy, high expectations for themselves, their colleagues, and team members, and can facilitate difficult, but productive, conversations when expectations aren’t being met or morale is low?
  • Someone that truly cares about and develops others, from identifying great talent, recruiting them to join the team, uncovering and helping them apply their hidden strengths, and retaining them by cultivating their well-being and growth?

If so, then we’ll get along swimmingly.

Open Positions

Below are the roles we’re looking to hire for. If you don’t see a position that’s a good fit,
we’re still always interested in getting introduced.

Human-Centered Researcher / Designer

Expert Level
Boston, MA

Product Manager

Mid Level
Los Angeles, CA, Washington, DC, Baltimore, MD