Expanding Experimental Learning Opportunities to Develop Design Leaders Tackling Strategic Challenges by Developing Designers into Design Leaders Case Study How might we develop designers into leaders through initiatives that develop the experiences, skillset, methods...
Improving Veteran Experiences by Changing Culture at VA Medical Centers Sustaining Leaders Focus On Patient Experience at the VA Case Study How might we create medical center leadership buy-in of the patient experience program? The US Department of Veterans Affairs...
Improving Multi-Channel Communications for Veterans Offering clarity of available benefits to Service Members integrating into civilian life Case Study How might we minimize the internal complexity across VA stakeholder teams to create a better first impression on our...
Inspiring Line About Crop Insurance Software Offering clarity of available benefits to Service Members integrating into civilian life Case Study How might we use our understanding of user journeys to create a more seamless, cohesive crop insurance experience? The...
Simplifying Complex Programs Into Digestible Communication Assets Offering clarity of available benefits to Service Members integrating into civilian life Case Study How might we simplify onboarding information for clinic managers to align on roles and...
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